Frequently Asked Questions
Everything you need to know about our premium culinary tools.
What makes GLOBAL knives different from traditional cutlery?
GLOBAL knives are unique due to their CROMOVA 18 stainless steel construction, ice-hardening process, and the signature sand-filled hollow handles that provide perfect balance. Unlike Western knives, they feature a steeper, acute edge angle for superior sharpness.
How should I sharpen my GLOBAL knives?
We recommend using a ceramic water stone or a GLOBAL-specific pull-through sharpener. For the best results and to maintain the factory edge angle, avoid using traditional diamond steels which can be too abrasive for the thin blades.
Are GLOBAL knives dishwasher safe?
No, GLOBAL knives should always be hand-washed with mild dish soap and dried immediately. High heat and harsh detergents in a dishwasher can damage the stainless steel and dull the precision edge.
What is your shipping policy for international orders?
We offer insured worldwide shipping. Orders are typically processed within 24-48 hours, and delivery times vary by region, usually arriving within 5-10 business days.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for unused items in their original packaging. If you find the balance or weight of the knife isn't right for you, contact our support team to initiate a return or exchange.
Do GLOBAL knives come with a warranty?
Yes, all GLOBAL products are covered by a limited lifetime warranty against manufacturing defects and workmanship. This ensures your investment in professional-grade cutlery is protected for years to come.