Returns & Exchanges
At GLOBAL Knives, we stand by the superior quality and craftsmanship of our Japanese steel; if you are not completely satisfied with your purchase, you may return your items within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the order history section to select the items you wish to return and receive your unique Return Authorization Number.
Pack with Care
Securely pack the knives in their original protective packaging and branded boxes to prevent damage during transit, ensuring all safety guards are in place.
Ship to Our Facility
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our quality control team verifies the condition of the returned tools, a full refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing